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What is public Wi-Fi?
We're all familiar with Wi-Fi, and the convenience it affords. Technically, Wi-Fi refers to a technology that enables computers and other devices to connect to the Internet and communicate wirelessly. Wi-Fi is configured using a wireless adapter to create a 'hotspot.' Once a connection is established, users within range of the hotspot can connect to the Internet network.
Wireless networks are located either in the home, which is generally referred to as a 'closed network,' or in public places, which can be open or closed depending on the security settings in place. Public Wi-Fi is often unsecured, posing security risks to users.
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Where are public Wi-Fi networks found?
Public Wi-Fi networks are not hard to find. They are prevalent in locations around the world and you encounter them in your day-to-day life as well as during travel. Some common locations where you may encounter these networks include:
There are over 100,000 unsecured public Wi-Fi hotspots around the world, with reports that one out of four are completely unsecured. Mumbai holds the title for the largest public Wi-Fi city, with over 500 active hotspots and another 700 promised by May of 2017. Other major metro areas have large public Wi-Fi presence, such as New York City where all subway stations will have Wi-Fi coverage by the end of this year. In Europe, there is an initiative called WIFIEU, which plans to extend free Wi-Fi all over the European Union in public places.
- Restaurants, bars, cafes and coffee shops
- Airports and airplanes (in-flight Wi-Fi), trains, subways and transportation stations
- Hotels and hostels
- Public parks and other public locations that offer Internet
- Malls and shopping centres
- Tourist attractions, commercial hubs
- Home networks, if left unsecured
Why are these networks insecure?
An unsecured Wi-Fi network is any network that does not require you to enter a password or login credentials to use the network. These 'open' networks also involve un-encrypted connections, leaving users at great risk. These hotspots are an easy target for hackers and nefarious people trying to steal login passwords, credit card information and content of communications or other personal details. These also pose other threats, such as man-in-the-middle attacks, Wi-Fi sniffing and malware.
- Hackers/Snoops: Hackers or snoops can infiltrate unsecured Wi-Fi networks and use them to collect personal details or sensitive login information. Think hacking is hard? Think again. Hacking is easier and easier these days, with the help of tools like packet analysers.
- Man-in-the-Middle Attacks: A man-in-the-middle attack occurs when a malicious actor intercepts the communication between two people and inserts themselves into the conversation. The criminal can then access information being sent and intercept personal data - all without the senders or recipients knowing. This type of attack allows for eavesdropping, exploiting real-time transactions, conversations and data transfers allowing the hacker to steal personal information.
- Malware: Unsecured Wi-Fi networks can be used to inject malware into devices connected to the network. Malware is very dangerous, as it could give an attacker access to everything on your device. This includes files or photos, and can go as far as microphone activation for eavesdropping.
- Rogue Hotspots/Fake Networks: These are hotspots that are set up by criminals, using a name close to that of the actual, legitimate Wi-Fi hotspot. These hotspots are created to trick users into connecting, thinking they are using a legitimate network at a coffee shop, for example. When you connect to one of these networks you become vulnerable to hacking/snooping conducted by the owner of the fake network.
What Information is at risk?
Now that you know unsecured public Wi-Fi networks are an easy target for criminals or snoops trying to steal your personal details, it's important to understand what exactly they can get their hands on - and how revealing this data can be. When using these networks, the following information may be at risk:
- Your location
- The websites you visit
- Your personal communications, such as emails, chats and messages
- Whom you are communicating with
- Files you send, photos
- Your passwords and other sensitive information
- Login credentials for various websites, such as banking websites
All this isn't just hype! There are reports of users connecting to unsecured Wi-Fi networks around the globe, often with devastating consequences for their users.
- Tourist attractions: Some of the most unsecured Wi-Fi networks can be found at popular tourist attractions and destinations around the world. These include popular places such as Times Square, Notre Dame and Disneyland Paris.
- On-board airplanes: Last year, there was quite a stir when a journalist was hacked while using in-flight Wi-Fi on-board a plane. The hacker revealed details of what he the journalist working on, compromising the story as well as alarming all who heard about it. This incident proved just how quick and easy hacking in-flight Wi-Fi was.
- Public buses: The city of Sydney Australia, recently announced plans to offer Wi-Fi on-board all public buses. But this Wi-Fi comes with a catch – it will collect and sell personal user information. While this risk doesn't occur because the Wi-Fi is insecure, it's another privacy violation that users need to be aware of on Wi-Fi.
Ignorance is not bliss
According to a study conducted by the Identity Theft Resource Center, about 40% of people were unconcerned about using public Wi-Fi. Of those who were worried, less than half took steps to secure their connection on these networks. This is very concerning, considering the activities that most frequently take place on public Wi-Fi:
- Checking personal email accounts (including logging in)
- Using social media (including logging in)
- Accessing banking or financial information
What’s even more concerning is people's’ willingness to use these networks, despite being aware of the risks. A McAfee poll revealed that a large percentage of people - 38% - still opt to use free unsecured Wi-Fi. Combine that with a statistic from the AARP’s Convenience Versus Security report that “A quarter of the adults who use the Internet access it via public Wi-Fi once a week or more,” and you get an idea of how common using unsecured networks is.
Protecting yourself on public Wi-Fi
All of this is very unsettling, especially for those who have never considered the risks of public Wi-Fi before. But you don't have to avoid Wi-Fi networks or accept the inevitability of privacy risks – there are things you can do!
While there are several ways to protect yourself when using a Wi-Fi network, one way beats the rest – using a VPN. The most important thing you can do every time you connect is to use a VPN. A VPN encrypts your Internet connection to secure it and protect your privacy. When connecting with a VPN, no one – not the Internet service provider, the business/network owner nor any third-party hacker or snoop – can see the information you send over the network. When using Wi-Fi with a VPN your privacy and security is protected at all times.
There are also several other precautions you can take, and the first step is really awareness - always 'think before you connect.' It’s essential to realize that when you’re logging on to a Wi-Fi network in a public place, especially one labelled “free,” you’re at risk. It’s also important to understand what you’re agreeing to. When you accept the terms and conditions of a public Wi-Fi hotspot, it’s likely you’re giving the service permission to collect information about you or what you’re looking at. Once you're aware, you can make better choices about when to connect (or not connect!) and actively take measures to protect your privacy.
Other things you can do to increase privacy:
- Turn off sharing settings, so others on the network cannot access your information
- Use a firewall
- Always use HTTPS for websites you visit
- Use 2-factor authentication for all login credentials on accounts
- Turn off Wi-Fi whenever you aren't using it - this prevents it from automatically connecting and putting you at risk
- Update settings to forget networks so they are not saved on your phone
Stuck without a data connection on the road? Free public Wi-Fi is one of those little luxuries that can make travelling easier, but you do need to exercise caution in how you use it.
Here are some tips on what to look out for when using public Wi-Fi, whether you use a laptop, smartphone or tablet.
Choose your network wisely
Tempted to connect to that elusive 'Free Wi-Fi' hotspot? It's worth doing your homework before selecting any network that's open or not familiar to you. For example, if you're in a coffee shop or public library, make sure to verify the name of the network with staff or on signage before connecting.
It's pretty easy for someone who wants to intercept your data in a man-in-the-middle attack to set up a network called 'Free Wi-Fi' or any other variation that includes a nearby venue name, to make you think it's a legitimate source.
If you are connecting via Windows, make sure to turn off file sharing and mark the Wi-Fi connection as a public network. You can find this option in the Control Panel > Network and Sharing Center > Change Advanced Sharing Settings. Under the Public heading, turn off the file sharing toggle. You may also want to turn on the Windows Firewall when connecting to a public network if it's not already activated. These settings are also found in Control Panel > Windows Firewall.
On Mac, open up System Preferences and navigate to the Sharing icon. Then, untick the checkbox next to File Sharing. Here's a full rundown on how to disable sharing and removing public home folder sharing options in OS X.
You can also turn on the firewall within OS X by heading to System Preferences, Security & Privacy and click the Firewall tab.
Use a VPN
Creating a virtual private network (VPN) is one of the best ways to keep your browsing session under wraps. A VPN client encrypts traffic between your device and the VPN server, which means it's much more difficult for a would-be intruder to sniff your data.
If you don't already have a VPN set up through your employer or workplace, there are other options available. One free implementation is SecurityKISS which offers ad-free VPN access with data limited to 300MB/day. That's plenty of scope for checking email, looking at maps and other casual Wi-Fi uses.
CyberGhost is another option that offers a free tier, but also has a paid version that boosts speed.
For detailed instructions, here's how to set up a VPN on an iOS device and on Android.
There are many other VPN services available, including paid and free options. It's worth doing your research to work out which is best for your needs, especially if you are a heavy-duty user.
Disconnect.me helps to protect against session hijacking via browser extensions for Chrome, Opera and Safari, but on the VPN front it also offers a standalone Android app called Secure Wireless that automatically detects unsecured Wi-Fi and activates a VPN where needed.
Check for HTTPS
Like the old saying goes, check for the lock in your browser to make sure it's secure. One way you can force your browser to use HTTPS is through an extension, such as HTTPS Everywhere. This is available for Chrome, Firefox, Firefox for Android, and Opera.
It's important to note that HTTPS Everywhere works by activating encryption on all supported parts of the website. As outlined in its FAQ:
'HTTPS Everywhere depends entirely on the security features of the individual web sites that you use; it activates those security features, but it can't create them if they don't already exist. If you use a site not supported by HTTPS Everywhere or a site that provides some information in an insecure way, HTTPS Everywhere can't provide additional protection for your use of that site.'
Patch it up, check your apps
It's time to start forming some good patching habits. Keep your browser and internet-connected devices up to date with the latest versions, but make sure to do this on a trusted home or work network -- not on public Wi-Fi.
There have been instances of travelers being caught off guard when connecting to public or hotel Wi-Fi networks when their device prompts them to update a software package. If accepted by the user, malware was installed on the machine.
Also, if you're on a mobile device, don't assume that your apps are automatically secure or using HTTPS. Unless outlined by the app developer, it's safest to presume that the app is not conducting a secure transaction. In this case, you should use your browser to log on to the service, and check for a HTTPS connection in the status bar.
Enable two-factor authentication
It's good practice to enable two-factor authentication on services that support it, such as Gmail, Twitter and Facebook. This way, even if someone does manage to sniff out your password when on public Wi-Fi, you have an added layer of protection.
On the topic of passwords, try not to use the same password across multiple services. There are plenty of password managers available to make your life easier -- here are six of our favorites.
Forget the network
Once you are all done with your Web browsing, make sure to log off any services you were signed into. Then, tell your device to forget the network. This means that your phone or PC won't automatically connect again to the network if you're in range.
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In Windows, you can uncheck the 'Connect Automatically' checkbox next to the network name before you connect, or head to Control Panel > Network and Sharing Center and click on the network name. Click on 'Wireless Properties' and then uncheck 'Connect automatically when this network is in range.'
On Mac, head to System Preferences, go to Network, and under the Wi-Fi section click Advanced. Then uncheck 'Remember networks this computer has joined.' You can also individually remove networks by selecting the name and pressing the minus button underneath.
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In Android, you can do this by entering into your Wi-Fi network list, long press the network name and select 'Forget Network.' On iOS, head to Settings, select Wi-Fi networks, click the 'i' icon next to the network name and choose 'Forget This Network.' As an extra precaution, you should also turn on 'Ask To Join Networks' which is also found in the Wi-Fi networks menu.
Finally, be very careful with what you do on public unsecured Wi-Fi. It's best to save that Internet banking session for when you're able to connect via cellular data, or on a secure network.
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Editors' Note:This post was originally published August 20, 2014, and has been updated.